Support

Questions, ideas or something that does not work? Write to support@getondia.com and a person will answer.

How do I place a queen?

Tap a spot once to cross it out. Tap it again, or hold your finger on it, to place a queen. Slide a finger to cross out several spots at once.

Do I ever have to guess?

No. Every board has exactly one solution and it can always be reached step by step. If you are stuck, the Hint shows the next step and explains why it is true.

What is Scout mode?

A safe way to try moves. Queens and marks placed in Scout mode do not count until you confirm them, and you can take everything back at once.

How do I restore my purchases?

Open the Shop, or Settings, and tap Restore purchases. Subscriptions are managed in your App Store account.

How do I cancel a subscription?

On your iPhone or iPad: Settings, your name, Subscriptions. Choose Bloomhive Plus and cancel. You keep Plus until the end of the period you paid for.

Where is my progress kept?

On your device. Levels, honey and queens are stored by the app itself, so deleting the app deletes them. Bloomhive Plus and the Welcome pack queen belong to your Apple account: use Restore purchases to get them back.

En español

¿Dudas o algo que no funciona? Escribe a support@getondia.com. Para colocar una reina, toca la casilla dos veces o mantenla pulsada.